I attempts to install a Domino Fix Pack on a Lotus Domino server fail with the following error:
“Can’t rename old nsd.exe: access problem”
Failed to upgrade Notes. See the file UPGRADE.LOG for more information.
As I know, nsd.exe is a Domino Diagnostic service and seems was running. Maybe when I was about to upgrade, I was not completely close Notes Client or Domino Administrator proplerly.
So, I open task manager, go to tab “Process” then click “Show process from all users” to show all process
select following process then click “end processes”
– ntmulti.exe *32
– nsd.exe *32
then, I continue the upgrade process and successfully completed without any error notice.
Here is the video, how I kill the nsd process during the upgrade.